Is the kitchen the heart of your home? It is the place where you share meals, bake cookies, and have awesome conversations. Well, the heart of the home definitely sounds like a great description.
What if the actual heart of your home was not something you could touch or even see?
Your plumbing team might tell you that the heart of your home, or any home for that matter, is its plumbing system. And they can prove it by making use of a pipeline inspection camera to show you around your pipes.
Buried underground and hidden behind walls, your pipes give and take round the clock to keep you and your home healthy, clean, and happy. This sounds like a fitting description for the heart of the home, what do you think?
If you have never had a sewer line camera inspection, why not? You know what’s cooking for dinner and what’s in the fridge. Don’t you want to find out what’s going on in the other heart of your home?
Today on the blog, we’re going to talk about the advantages of plumbing system inspections done Hollywood style. So take a minute and read on.
How does a drain pipe camera work?
Traditionally, if a plumber required to inspect your sewer line or drain, they dug up the whole yard. Okay, that is a little dramatic, but identifying leaks and other issues in the main sewer line required a lot of guesswork and, in the majority of the cases – digging.
Plumbing and modern technology make a great fit. Today, every plumbing team uses video technology to record and see what is going on down below.
Plumbers use a sewer video camera attached to a flexible cable to inspect pipes. Usually, they insert the cable into the main sewer line cleanout of your home. By using a monitor, they watch as the camera goes through the plumbing line.
While a Hollywood quality video isn’t what they get; they do acquire a real-time view of the plumbing system. Thus, they get a visual of the heart of your home in a non-invasive manner.
Talking of non-invasive, that is one of the initial benefits of the drainpipe camera we are discussing today.
No mess to clean up
Homeowners and plumbers love trenchless technology!
Before sewer cameras debuted, the only way a plumber could get a true picture of the sewer lines’ condition was to excavate. In case you’ve ever had a plumbing problem that needed digging, you’re aware of the mess.
Using a camera indicates the plumber just needs a little entry point. They can use various access points to insert a camera directly into the main sewer line.
There is no evidence left behind, and no ugly, long trench for neighbours to complain about. If this sounds overly dramatic to you, just try to dig a trench in your front yard and witness how long it takes for the neighbours to drop by and see what is going on.
By the way, trenchless technology is not reserved for inspections. The true advantage of trenchless technology is the ability to repair pipes without needing to dig. However, that is a subject for another blogpost.
Help to locate hidden leaks
When it comes to helping plumbers locate leaks, plumbing cameras make excellent partners.
You might think searching for a leak is not a big challenge. You follow the water, right?
While certain leaks have definite clues, others, especially those hidden under your home or behind walls, are not difficult to find. A wireless sewer inspection camera can assist your plumber in pinpointing the exact location of a leak. And they can do it swiftly.
Goes without saying, the faster the plumber can detect the leak, the better for you. Untreated and undetected plumbing leaks cost money and inflict severe damage to your home. Plus, plumbing cameras find other hidden issues as well. Looking for an inspection camera hire? Look no further than what Scanprobe has to offer. Give us a call now!
When WinCan first released a software package into the sewer inspection industry in 1990, they were able to boast that they “created this market“. 30 years and over 8,500 installs later, WinCan sits proudly at the top of the drain inspection survey market, and has been a popular feature on Scanprobe’s flagship pipeline inspection camera, the Maxprobe, ever since it was released back in 2015. And at Scanprobe we’re not ones to rest on our laurels when we’ve got a good thing; we strive to develop the next big thing…
As readers of our blog will have seen, a mere 3 years later and we have released our company’s and the industry’s first ever mobile app to connect up to a drainage camera, mina Survey. Released in September 2018, it was initially only available to iOS device users, until February 2020 when a much enhanced mina Survey was released onto the Android platform. So our loyal legion of customers who weren’t on Apple were now able to take advantage of this new technology. But this blog post is meant to be about WinCan, so why are we talking about mina?
Because the mina Survey app allows WinCan survey users to deliver a WinCan report directly from the control box, to the mobile device, and then to their customers or colleagues in minutes, at no cost. Whilst the PC software requires a paid subscription, if you create a WinCan report on a Maxprobe camera system, you can get a fully formatted PDF report, (with photos, diagrams, digital drawings and survey information) in a matter of minutes, all through the free mobile app. The feature has proven hugely popular since it was released, because, well, it saves both money AND time.
With WinCan being the industry standard, it made a lot of sense to enable mina to support their reporting function. A lot of our customers that use WinCan tend to have a support team back in the office to read, format and deliver the results of a pipeline survey to the end customer, and this process from survey to office to customer causes delays. Thanks to WinCan and mina Survey working together, this delay can be minutes, rather than days.Vernon Pain, UK Sales Manager
How to make use of WinCan with mina is very simple, all you need to do is follow these steps:
- Download mina from the App Store or Google Play Store.
- Perform your WinCan survey.
- Enable your mobile device’s Personal Hotspot.
- Connect to your device via the WiFi screen on the Maxprobe.
- Finalise your WinCan report.
- Open the mobile app.
- Click “View and share Inspection System reports”.
- Click “Request report”
- Follow the instructions on the screen.
- When the report has been received, press “More” to rename and view it, or “Share” to, well, share it!
This means you can supply a WinCan survey to your customer whilst still on site, without needing to format all of your data into report or pay for any additional software packages. All because you chose to purchase a Maxprobe push-rod camera system from Scanprobe, and unleashed the power of mina Survey.
Since its inception, Scanprobe has made a constant push to be a technology leader. Their ability to adapt quickly and spot trends are what has made them so successful. Now, they’re working to empower their customers with mobile tools to set them up for success. One example of this is the Mina survey in England, read on to find out about it.
What is Mina?
Mina is one of the main components of the digital transformation of Scanprobe. Simply put, it’s an app that augments and complements their current drain surveying hardware.
Mina has two important components. The first one is designed to offer surveyors the ability to view live video feeds from their drain surveying devices while controlling hardware features like lights via direct Wi-Fi connection. The second is to provide surveyors with the ability to map out the site and annotate it, allowing them to capture more detail regarding the survey for later reference.
The mobile device application of Mina is developed to complement the pipeline and drainage inspection engineer of today. Here are some of its offerings:
Where do we start? From duplicating the screen to either minimising costs by not requiring an additional engineer to man the camera or display the job in hand to your customer, through to being able to make your detailed map a part of your survey, you can offer absolute certainty to your customers in a simple manner, and at no extra cost.
Use your Wi-Fi to link your smart device to your push-rod camera system, and you’re up and running with mina! From here, you’re able to use your tablet or smartphone to view the display of your camera while fully leveraging the standard functionality of your device, including email and MMS.
Whether the size or location of the job has separated you from your camera box, or just because you want to show your customer exactly what the fix or problem looks like in real-time, you can. With Mina, the display can be duplicated, and even have certain control over the camera.
Ever had to detail where the manhole was, or try to explain precisely where you were, along with where the key points along the way were and where you surveyed? Well, with Mina and its industry-recognised icons and integrated Google Maps technology, you can develop concise and clear maps, adding them directly into your survey.
What are its features?
- Currently available on both iPads and iPhones.
- Google Maps are used to easily and clearly plot the key markers from the survey.
- Create drawings by drawing on top of the Google Maps image by inputting industry-recognized symbols.
- Wirelessly connect your tablet or smartphone device to your Wi-Fi enabled pipeline inspection camera system to increase the survey value and functionality.
- Share your survey using any file sharing app on your smart device, including Dropbox, email, and WhatsApp.
- Easy to use; just connect and go. This application is developed to make your life easier.
- The icons are labelled and pre-made for you, and no doodling is required. Just drag and drop them in.
- After you’re done, simply connect to your pipeline inspection system and upload your detailed drawing directly into your survey to add a bit of detail and clarity to your survey, and stand out from the rest.
If you’re looking for a CCTV drain camera in England, contact Scanprobe now!
When the mina drainage app appeared on the Scanprobe Techniques stand at the No-Dig Live exhibition in Peterborough in September 2018, it was different. Amongst the strong ‘yellow and black’ of the Scanprobe brand was this large presence of “bluey-turqoise” and the word “mina”.
And an iPad.
Not your usual set up for a company manufacturing products to service the drainage industry, we agree, but we were marking the start of something that the drainage industry had never seen before, armed only with our research and industry expertise.
“I’ve never been one to sit still and congratulate myself when things have gone well; it’s about the next big thing, and how we can continue to have a positive impact on our customers and their industry. So developing an app was something we considered, but it had to be more than a glamour-proposal. It needed to provide a real service to our customers, be a value-add proposition to our existing offering.“Jon Barry, Managing Director & Owner
As with anything new and different there was an element of risk attached to this new venture, after all we were asking the drainage professionals to change what they were already doing, and insisting that this new drainage app solution will be beneficial to both themselves and their customers. Throughout the development stages of mina we were hearing all the right noises from our customers, and critically, we were getting lots of helpful feedback, both on existing functions and features, and also desired ones. All of this feedback was taken into account, as, just as Jon stated, the purpose of this proposed app was to provide a real service to our customers, not to be “just another un-used app”.
Of course, when it was launched it was marketed very separate from the existing Scanprobe brand, in name, colour and direct association, a decision made for the long-term goals for the product, and brand.
“Because you can use the mina drainage app with a Scanprobe camera or without a camera system entirely, we wanted to market it as a standalone brand. Of course, if you do own a Scanprobe camera system you can make full use of the live streaming and report generation features, but the drawing package is open to all to use.“
One issue that has been highlighted to us by our customers is the difficulties faced when it comes to explaining any required correctional works required, especially when it is to members of the public who don’t necessarily understand what goes on beneath their feet when it comes to their pipework. By providing a platform to help our customers to explain their work to their customers, we can help speed up the process.
“By using mina our customers can produce a fully-formatted report on site in a matter of minutes, and even add in a detailed digital survey drawing too. Our customers really appreciate being able to sit down with their customers and discuss the report with them there and then, because not only does it save them time in not having to go back to the office to create the report, but it enables them to progress the job to the next stage if any correctional works are required. And with the integrated survey photos, the end user has complete faith in not only what the problem is, but it can also be used after the works have been completed to show the finished works.“
This message has been echoed by our customers:
“Sending the reports from a mobile phone direct to the customer whilst still on site is an absolute game changer. It will speed up the entire process and our customers will be delighted.“Graham Ross, SW Drainage
“Having completed our first survey with the new software we can already see that the Maxprobe system will enable us to produce survey reports more efficiently – we delivered our first report directly to the client whilst still on site! I absolutely love the Scanprobe system & I tell everybody, if you want cameras, go to Scanprobe!“Bryon Emmett, Maintain A Drain Ltd
“In the past I would have gone home and carried on working, going through the videos and stills and created the report by hand, but with mina the job was finished on site and now I can spend more time with my family.“Rui Fernandes, RF Drains
So the 1000 downloads mark may have been hit, but don’t be fooled into thinking that is the end goal for mina; 2020 has plenty more in store…!
Before you ask, no, Maxprobe Print is not an ‘inappropriate joke generator’, but it is still very much “un-PC”, and is the latest development fresh out of Scanprobe Techniques for 2019 designed to save customers both time and money. Sounds too good to be true right?
Just as with the TrapJumper and our mobile application mina Survey, Maxprobe Print has been developed with the end user in mind, and looks to make their job that little bit easier. After all, it’s 2019 and we, the human race, are just as impatient as we were last year, if not more so. The news of the likes of Amazon using drones to deliver products same day has only served to heighten the consumers delivery expectations, as soon as we know we want it, we want it there and then. So why in this day of streaming TV shows and films to your mobile phone, and even taking & making phone calls on your watch, should you have to wait for a engineer to take their pipeline survey away on a USB key back to the office, for someone at a computer to process the survey amongst the rest of their workload, and then send it back to the customer? Maxprobe Print is the answer.
Once the engineer has completed their survey, using their Maxprobe Print enabled Maxprobe they can choose whether to send the survey report to their mobile device as a PDF and then share however they please to their customer or colleagues. This can be via any sharing application that, in this example, the engineer has on their mobile device, so this could be WhatsApp, Dropbox, Google Drive, or simply their email application or send to a wireless printer. From here to their customer or colleagues in a matter of minutes, Maxprobe Print cuts out the middle man and speeds up the entire process, whilst also making storage of their report even easier and less likely to live on the customer’s kitchen table or in a stuffy filing cabinet.
Empowering the engineer to deliver the pipeline inspection survey to the customer whilst still on site is just one of the benefits of Maxprobe Print, as we haven’t mentioned the survey reporting packages on the Maxprobe. Seasoned Maxprobe users will know that the WinCan survey reporting platform has been embedded into the system since 2015, but still requiring the user to purchase the office software from WinCan in order to process the WinCan survey before distributing. What the development of Maxprobe Print delivers is the ability to create a full WinCan report without the need for a PC or any additional software, not only saving time as mentioned above, but also saving money too. But for those who currently enjoy the WinCan embedded experience using their PC, fear not, as this function is still very much a feature of the Maxprobe range.
How Maxprobe Print works is also incredibly simple and helpful for the engineer, as should they choose to send the report back to their mobile device before sending to their customer, the report is stored within the mina app. Using the survey map drawing function (did we mention this is also free?) within the mina app adds even more value to your packaged up report, as once you have generated a quick but detailed survey map, you can send this drawing to the Maxprobe, and Maxprobe Print will package it up with your survey report before sending this to your mobile device. Your WinCan or mina report will now have your drawing embedded within it, and coupled with your detailed report it will near on eliminate any confusion about the survey that has been completed.
We said Maxprobe Print has been developed to save customers both time and money, and we weren’t lying!